How to Register for payment

Before we are able to set up your business rates account, we need certain information from you.

We need:

  • The address of the business property you are occupying
  • Your full name, the name of any partners in the business, or your company name
  • Your contact details, including telephone numbers, email address, and home address (or in the case of a Limited Company, the Company registration number and registered office address)
  • Your legal interest in the property, for example, freeholder, leaseholder, tenant, and the date this interest started
  • If you are leasing or renting the property, your landlord's details
  • The date stock is FIRST moved into the property.

You can supply this information to us by email, letter, telephone or fax.

Please remember, the sooner you contact us, the greater number of monthly instalments you will be given to pay your business rates bill.

Cancelling your business rates liability

If you are leaving a business premises, you will need to advise us.

In these circumstances, we will need the following information:

  • The address of the business property you are leaving
  • The account number from your latest business rates bill
  • Your contact details, including telephone numbers, email address, and address where we can contact you. It is important to supply this information as you may be due a refund of overpaid rates
  • If you are the freeholder of the property, the name and address of the new owner, and the date ownership legally transfers to the new owner
  • If you are leasing or renting the property, your landlord's details, and the date your lease or tenancy ends
  • The date you will leave the property.

You can supply this information to us by e-mail, letter, telephone or fax.


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Contact us

 01228 817000

Carlisle City Council
Civic Centre, Carlisle, Cumbria,
CA3 8QG