How to claim Housing and/or Council Tax Benefits
You must fill in a claim form to get Housing Benefit and/or
Council Tax Benefit. You can use the same form to claim both
Housing and Council Tax Benefit.
If you live with a partner you should make one claim for both of
you. If one of you is a student then the non student should fill in
the claim form putting the student down as the partner.
You must return the form to us straight away, otherwise you may
lose benefit. You can send any proofs we need later but you only
have a limited time for this, we will tell you how long.
You can claim benefit by either:
Filling in our claim form.
- This can be printed from the link below,
- You can collect the form from the Contact Centre at the Civic
Centre
- We can post a form to you
Contacting us
You can get help filling in the claim form at the Customer
Contact Centre at the Civic Centre, please complete as much of the
form as you can before bringing it in.
If you are making a claim for Income Support, Jobseeker's
Allowance or Employment & Support Allowance (ESA), you can
claim Housing Benefit and Council Tax Benefit at The Job Centre.
You can ask our Visiting Officer to
visit you if you are elderly, unwell, disabled or unable to leave
the house; or
You can get independent help and advice from various Advice Agencies.
The claim form is quite long as we have to ask a lot of
questions. This is to make sure we have the right information to
give you the correct benefit entitlement.